FAQ’s

What is the Homeowners Association Purpose?
Purpose of the Association
– City usually requires HOA when the community owns common property, amenity center
– Protect/increase the community property values
– Create cohesive community

What is the Role of the Board of Directors?
The HOA is a legal, non profit corporation in the State of Texas, and officers of the corporation are members of the Board of Directors.   Members are elected to the Board by the overall HOA membership annually.  The primary responsibility of the board is to enforce the provisions of the CCRs and everything that goes along with that task including but not limited to collecting assessments, enforcing penalties for non payment of assessments and fines up to and including legal proceedings, management of HOA common areas, and the preparation and facilitation of the HOA budget.   The board my retrain the services of a professional management company to help operate and manage the association.

How often does the Board meet and are the meetings open to the membership?
The Board of Directors typically meets quaterly or as often as needed.  Board meetings with the exception of Executive Sessions are open to the membership.

What are the deed restrictions?
The Declaration of Covenants, Conditions and Restrictions (aka DCCR or Deed Restrictions) are a legal contract between our neighbors and ourselves which “are for the purpose of establishing a general scheme for the development of the Property and for the purpose of enhancing and protecting the value, attractiveness and desirability of lots within the property” and “and are binding on all parties having or acquiring any right, title, or interest in the property or any part thereof”.

Where can I get a copy of my deed restrictions?
A copy of the Deed Restrictions for your property should have been provided during the closing process when you purchased your home. If not or if it has been misplaced, a copy can be obtained from our website by selecting the Committee tab and chosing the Architectual Control Committee then selecting documents.

Who oversees homeowner compliance with our deed restrictions?
The Board of Directors of the Association administrates and has the authority for the enforcement the compliance of the community Deed Restrictions. The Architectural Control Committee (ACC) along with each homeowner share responsibility for ensuring compliance. The ACC is a committee of who volunteer their time to the purpose of ensuring the continuing quality of our neighborhood. The quality and value of the community is much of the reason that most of us bought our homes here. The purpose of the ACC is to help guide homeowners to stay within their deed restrictions when they want to make changes to the outward appearance of their home and/or property. The Board of Directors engages an Association Management firm to assist the Homeowner Association with the administration of the Association and provisions of the deed restrictions.  The Association Manager is instrumental in providing expertise in the operation of the association and assistance to its members in maintaining compliance or implementing solutions.

How do I know if I need ACC approval for my project?
The simplest answer is to read your copy of the Deed Restrictions. However, for most of us, that is easier SAID than DONE. Our Deed Restrictions are full of legal wording and have bits and pieces of important information scattered throughout.  Occasionally, clarifications will be published in the Newsletter or call your Association Manager.  Any change to the exterior of your house and/or land is probably subject to ACC review and approval prior to the change. One thing you never have to worry about is having your request rejected as unnecessary.  If you take the time to prepare and submit a request, the ACC will take the time to review and respond to it. REMEMBER, if a member of the Association makes an improvement to the exterior of their property without obtaining the ACC approval is a serious violation of the CCRs.  The Board of Directors is required by the Association By-Laws and CCRs to enforce the remedy of the violation.

How often does the ACC meet?
The ACC will meet to review property modification request in accordance with the requirements set forth within the deed restrictions, or the ACC may meet more often to accommodate the needs of its members.

What happens at the meetings?
A typical meeting will cover all requests that are received by the Management Company since the previous meeting. Each request is reviewed and deed restrictions are researched if necessary, and a vote is taken and recorded. The Association Manager will send a letter to the homeowner containing the disposition of their request. It will contain one of five possible dispositions with the reason(s) stated: approved, approved with conditions, disapproved, disapproved for additional details, or disapproved for research/inspection.  All ACC requests and the dispositions are maintained in permanent records of the Association related to your property.

How does a homeowner make a request to the ACC?
All requests must be submitted on a Property Modification Approval Request Form to our Association Manager at the Management Company.   Please complete the form in it’s entirety as it applies to your improvement project; and remember there is no such thing as too much information. The more information included, the more likely your project can be approved in a timely manner.

How can I report a DCCR violation to the HOA?
You can report a violation of the Creeks of Windmill Hill DCCRs online or by emailing compliance@creeksatwh.org

How can I report an irrigation or landscaping problem?
Call the emergency number for our Board President.  Remember to leave your name, return telephone number, type of problem and location, and time.  You will receive a return call confirming the reported emergency.  You can also report a maintenance issue online.